This policy is valid from 21 February 2017
This blog is a personal blog written and edited by me. This blog accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation. The compensation received may influence the advertising content, topics or posts made in this blog. That content, advertising space or post may not always be identified as paid or sponsored content. The owner(s) of this blog is compensated to provide opinion on products, services, websites and various other topics. Even though the owner(s) of this blog receives compensation for our posts or advertisements, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this blog are purely the bloggers’ own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question. This blog does contain content which might present a conflict of interest. This content may not always be identified. To get your own policy, go to http://www.disclosurepolicy.org
REFUNDS, RETURNS OR CREDITS
ALL OUR ITEMS ARE HANDMADE TO ORDER AND THEREFORE WE CANNOT OFFER RETURNS, REFUNDS, OR CREDITS.
Refunds for items that have not been processed or when clothing for your item has not yet been shipped to our studio. Due to the many hours of design, layout, sewing and detail work are spent on each product so once work has begun on your order, we cannot offer refunds.
The memory / keepsake / heirloom items created with your clothing is to be seen as a ‘one of a kind’ product, therefore, we can not be held responsible or liable for misuse and/or mishandling of the items. Please note that items are not meant as toys or as daily use items due to the nature of the product; though they are made to be hugged. Remember, your clothing is lovingly used before it is created (by hand) into a memorabilia item, so take special consideration into how hard you hug them.
SHIPPING / HANDLING / RECEIVING
Please note that we are not responsible for damaged, lost or stolen packages. Please take responsibility for your items by considering ‘signature by mail’ options at your local mailbox service provider. If you request that your finished item be mailed back to you via SIGNATURE REQUESTED/ SIGNATURE REQUIRED you will be responsible for either providing me with the shipping label (that you purchase yourself) or include the additional fees with your purchase order and request that I purchase one for you.